00858nam    00253   45  001002800000003005200028010002200080021001800102100004100120101000800161102000700169105001800176106000600194200012100200205001500321210002500336215002300361675002400384700003400408701002700442701002200469801001600491856009700507PT.BNPORTUGAL.BNP-L.2021513http://id.bnportugal.gov.pt/bib/bibnacional/2021513  a978-989-561-001-3  aPTb453217/19  a20190513d2019    k  y0pory01030103ba0 apor  aPT  aa   z   000yy  ar1 aGestão da qualidadeede Deming ao modelo de excelência da EFQMfNelson Santos António, António Teixeira, Álvaro Rosa  a3ª ed. rev 9aLisboacSílabod2019  a234 p.cil.d24 cm  a005.6(035)vBNzpor 1aAntóniobNelson Santosf1952- 1aTeixeirabAntónio4070 1aRosabÁlvaro4070 0aPTbBNgRPC41uhttp://rnod.bnportugal.gov.pt/ImagesBN/winlibimg.aspx?skey=&doc=2021513&img=125265&save=true